Saturday, 19 May 2012

Can't Be Bothered

You arrived at the cashier counter. Look at the screen for the items that the cashier scanned. You saw an item with a price higher that what was shown on the store aisle. Have you ever experienced this? What reaction did you usually get from the cashier?

It irked me when some of them just brush it off with "ala kak, itu barang lain tu kak" trans : that must have been for a different item. No effort on checking the price or even apologise afterwards when we insisted on her checking on the price. Usually, all that was aked was " so, do you want the item or not"?

Plus I hate how some hypermarts now only show the deduction of promotional items at the end of the receipt. So when the item was scanned it showed the full price and the deduction was made afterwards. You really have to have good mental arithmetic skill or go over the receipt after paying for it, and if there's a dispute; bring it over to Customer Service. So mah fan!

And oh! By the way, I do make a point of looking at the screen for every s.i.n.g.l.e item scanned. Just can't trust retailers updating their pricing list nowadays. :(

42 comments:

  1. good evening gadis and the world!!!

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  2. come and grab 1st commenter first.. I go makan now later only come and spam you!! haha..

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  3. I make a huge fuss if the price scanned is totally off the displayed price but you're right, sometimes you just can't tell until they issue the receipt and by that time I'm too lazy to yell at them.

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    Replies
    1. Same here. So have to scan the receipt carefully before being too far from the place. But the inconvenience of asking back the cashier to check the price when there is a long queue is such a hassle.

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  4. I encounter many times..
    some don't even have the price label on the aisle.. it make me frsutrated..
    I have to look for the barcode scanner to check on the price..
    it really make me mad..

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    Replies
    1. Yalah... nowadays supermarkets don't tag price on individual item anymore and such a hassle to go look for scanner to check the price.
      Want to sell or not? :(

      Delete
  5. If the price tag show a lower price and the cashier print out the higher price, I will demand the lower price....
    sorry for the ppl behind .....

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    1. I do it too.

      Some cashiers do show annoyed face though if I do that.

      Zaini always mentions this and I agree - if in Japan, the cashiers would have apologise for the blunder (& we would apologise for the trouble). Here, we get cold sulky look. That is what I cannot stand.

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  6. yes and i'd just say i dont want that if that's the price ;)

    Latest: Romantic Affair 2.0

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    1. I'd cancel the purchase too. Or demand a refund if I notice it afterwards.

      But I hate the hassle of it.

      Delete
  7. You know what? I think the hypermarkets did this on purpose. Most customers would not be bothered to check the price properly. So the hypermarkets conned lots of people this way!

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    1. I somehow suspect so.

      For me, Guardian is the biggest culprit. Have had to "argue" with the cashiers there about few wrong priced item which they insisted weren't wrong. What to do?

      Look for manager.

      But here's the thing - after that? cannot apologise for arguing with customer? :(

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  8. Normally if the price is higher than what was listed at the aisle, I will complain but if they are too lazy to do anything about it, I will tell them I do not want that item anymore.

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  9. I am not going to let the hypermarket cheat my money!!! No way! : D

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  10. ok, i am back to spam already!! wakakakaka~~

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  11. in fact i am very sensitive to price, i will make sure i don't pay more for a single sen!!

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    Replies
    1. After your A&W post, I realise that! LOL

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  12. i do keep an eye on the register to make sure the price is right, and also check my receipt on the items..

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    Replies
    1. Me too..
      Sometime they don't discount it.....

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    2. True!

      WOnder how come it isn't updated in the system?

      Delete
  13. as for those on the shelves.. normal price i never bother lah, but for those discounted price i will keep an eye..

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    Replies
    1. Yalah. normal price won't be an issue. Discounted ones and the ones on promo are the ones we need to look at.

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  14. because they may have just changed to price tag but not updating their system!! very possible discrepancy!!

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  15. so i will confirm the price by using the price checker.. or even take a photo of the price tag with my phone just in case!! haha~~

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  16. customers have the right to be sensitive to prices..

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    Replies
    1. Yes. It is their right after all.

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  17. Another thing that make me frust is d qty tat for sales items is very less...
    When I come late all d cheap things already sapu habis by ppl....
    Aihhhh...

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    Replies
    1. Put a lot, then one customer hoard all.

      Delete
  18. Whenever I go the grocery, I always bring my pocket calculator. As my cart fills up, so was the running total of what I'm picking up. Mind you, even the discount was already deducted. When I pay higher than my total, I demand talking to a supervisor, so I always make sure my computation is 100% accurate. I shop longer than what normally it takes but its ok because I dont want to be cheated. More often than not, my computation is right, and theirs is wrong. Because of this, I enjoy some perks whenever I shop because the grocery manager already knows me. lol

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    Replies
    1. Now that's harcore detail to attention! ;p

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  19. I never check my change in Japan. Naive? No, I don't think so. (^-^)

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  20. haha.. so mah fan, I like that.

    The other day I had a cashier asking me whether I wanted the item (because she couldn't scan it and had to buzz someone to check out the code) and if I did, she said I'll have to "tunggu lama" for someone to check out the code. I was appalled that she said that and with a tone of discouragement that Chinese would term "pouring rice away for the employer".

    It turned out, her colleague was back in seconds with the code!

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    Replies
    1. A lot of cashiers pull a face when there is a price discrepancy and we brought it up to them. Not a good attitude.

      If I see the store supervisor somewhere there, I'd go and tell the supervisor to train their satff properly. It's not a good attitude.

      Delete
  21. I think my mom is much much better in this than me. I remember her checking the bill nearly every time we come back from grocery shopping, masa I sekolah2 dulu lah. Me now, just thinking of getting home as soon as I can :P

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    Replies
    1. Your Mom pays attention to detail. ^^

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  22. U go which Hypermart? hahah why not go 99 speed mart? it is cheaper!

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  23. my dad will be show another kind of face if the price is different and ask fierce question.

    it happen in subang giant last time and my dad capture the mistake from it lol

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